FAQ's:
How do I get there?:
We are located at 840 Harleysville Pike at the intersection of Rt. 113 & Maple Ave. We are in suite 4 which is on the Maple Ave side of the building, directly across from the Indian Valley YMCA.
How do the diagnostics work?:
We run full hardware & software diagnostics on your computer. We troubleshoot and stress test your hardware components and then we analyze the operating system and software to get a full understanding of the overall computer health. As always diagnostics are free with repair. However, should you deem the repairs to be too much then you only pay the diagnostic fee.
How much will it cost?:
Computer repairs start at $125/hr but there are many variables on labor and parts. If the repairs are minor we will proceed with the fix and let you know when it's complete. If the repair is major then we will contact you discuss your options.
How long will it take?:
Most repairs are done in less than a week, 90%. Special order parts or extremely high work volume can create minor delays.
Do you sell parts?:
We do not do retail sales of computer parts. However, we do stock parts and provide them to clients as part of repair & upgrade services.
Do you work on tablets & smartphones?:
Yes and no. We will support the software side of smart devices. This means installing & configuring apps, device pairing, data synchronization, etc. We can also restore to factory & complete updates/upgrades. However, we do not disassemble smart devices and therefore do not complete hardware repairs on smart devices.
Do you work or fix printers?:
Very few fix consumer grade printers as the cost exceeds the value in most cases and there are little to no replaceable parts. However, if the issue is with network or communication to your printer or scanner then yes we can help with that.
How do I get there?:
We are located at 840 Harleysville Pike at the intersection of Rt. 113 & Maple Ave. We are in suite 4 which is on the Maple Ave side of the building, directly across from the Indian Valley YMCA.
How do the diagnostics work?:
We run full hardware & software diagnostics on your computer. We troubleshoot and stress test your hardware components and then we analyze the operating system and software to get a full understanding of the overall computer health. As always diagnostics are free with repair. However, should you deem the repairs to be too much then you only pay the diagnostic fee.
How much will it cost?:
Computer repairs start at $125/hr but there are many variables on labor and parts. If the repairs are minor we will proceed with the fix and let you know when it's complete. If the repair is major then we will contact you discuss your options.
How long will it take?:
Most repairs are done in less than a week, 90%. Special order parts or extremely high work volume can create minor delays.
Do you sell parts?:
We do not do retail sales of computer parts. However, we do stock parts and provide them to clients as part of repair & upgrade services.
Do you work on tablets & smartphones?:
Yes and no. We will support the software side of smart devices. This means installing & configuring apps, device pairing, data synchronization, etc. We can also restore to factory & complete updates/upgrades. However, we do not disassemble smart devices and therefore do not complete hardware repairs on smart devices.
Do you work or fix printers?:
Very few fix consumer grade printers as the cost exceeds the value in most cases and there are little to no replaceable parts. However, if the issue is with network or communication to your printer or scanner then yes we can help with that.