Our lab location in Harleysville can service many different brands of PCs. Most repairs can be completed in a few days. Priority service is available for an additional $75 and guarantees you the next available technician.

What to bring checklist:

Your computer (the tower or laptop).
Bring your computer. If you're bringing a laptop, bring the power adaptor. If you're bringing a regular computer, don't bring any cords at all - we have all the cords we need.
Original manufacturer's CDs and product keys.
Bring all the original CDs that came with your computer. We might need them and you don't want to make two trips. Almost every disk will also come with a product key that will look like a bunch of numbers and letters. Bring those along if you can find them.
A description of the problem.
Write down as much as you can about the problem. It will help us figure things out more quickly.
Peripherals involved in the problem.
If you're having a problem with your printer, iPod, scanner, digital camera, PDA, or anything else, bring it and any disks that came with it too.

If you're not sure what to bring, give us a call. We'll guide you through.

Before you bring your PC in for repair:

Backup your documents: If you can, backup your data before bringing in your computer in for repairs. You know best what's most important to you. If you can't backup, write down what are the most important things in your computer and bring that along.
Write down as much as you can about the problem: If you can give us some clues about the problem, it helps us find it faster. Write down anything and everything about the problem and we'll sort it out.
Allow yourself an extra 15 minutes when you drop off and pick up your computer: By giving us an extra fifteen minutes to talk to you, we can better find out what the problem is when you drop it off. When you come to pick up your machine, we can also explain what happened and how to help prevent a similar problem.


Business Hours
Monday to Friday - 9am to 6pm
Saturday - 9am to 1pm
Closed Sunday